Privacy Policy

Porland operates this store and website, including all related information, content, features, tools, products, and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). Porland is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.

Personal Information We Collect or Process

When we use the term "personal information," we are referring to information that identifies or can reasonably be linked to you or another person. Personal information does not include information that is collected anonymously or that has been de-identified so that it cannot identify or be reasonably linked to you. We may collect or process the following categories of personal information, including inferences drawn from this personal information, depending on how you interact with the Services, where you live, and as permitted or required by applicable law:

Contact details including your name, address, billing address, shipping address, phone number, and email address.
Financial information including credit card, debit card, and financial account numbers, payment card information, financial account information, transaction details, form of payment, payment confirmation and other payment details.
Account information including your username, password, security questions, preferences and settings.
Transaction information including the items you view, put in your cart, add to your wishlist, or purchase, return, exchange or cancel and your past transactions.
Communications with us including the information you include in communications with us, for example, when sending a customer support inquiry.
Device information including information about your device, browser, or network connection, your IP address, and other unique identifiers.
Usage information including information regarding your interaction with the Services, including how and when you interact with or navigate the Services.

Personal Information Sources

We may collect personal information from the following sources:

Directly from you including when you create an account, visit or use the Services, communicate with us, or otherwise provide us with your personal information.
Automatically through the Services including from your device when you use our products or services or visit our websites, and through the use of cookies and similar technologies.
From our service providers including when we engage them to enable certain technology and when they collect or process your personal information on our behalf.
From our partners or other third parties.

How We Use Your Personal Information

Depending on how you interact with us or which of the Services you use, we may use personal information for the following purposes:

Provide, Tailor, and Improve the Services.
We use your personal information to provide you with the Services, including to perform our contract with you, to process your payments, to fulfill your orders, to remember your preferences and items you are interested in, to send notifications related to your account, to process purchases, returns, exchanges or other transactions, to create and manage your account, to arrange shipping, to facilitate returns, to enable you to post reviews, and to create a customized shopping experience. This may include using your personal information to better tailor and improve the Services.

Marketing and Advertising.
We use your personal information for marketing and promotional purposes, such as sending marketing communications and showing you relevant advertisements, including based on items you previously have purchased or added to your cart and other activity on the Services.

Security and Fraud Prevention.
We use your personal information to authenticate your account, provide a secure experience, detect or investigate possible fraudulent or malicious activity, protect public safety, and secure our services.

Communicating with You.
We use your personal information to provide customer support, respond to inquiries, and maintain our relationship with you.

Legal Reasons.
We use your personal information to comply with applicable law, respond to legal process, and enforce or investigate potential violations of our terms or policies.

How We Disclose Personal Information

In certain circumstances, we may disclose your personal information to third parties for legitimate purposes subject to this Privacy Policy. Such circumstances may include:

With Shopify, vendors, and other service providers who work on our behalf (e.g., IT support, payment processing, analytics, customer support, cloud storage, shipping).
With business and marketing partners for marketing and advertising purposes, including personalized ads based on your activity.
When you direct or consent to us sharing information, such as requesting shipment through a third-party carrier or using social media login features.
With our affiliates or within our corporate group.
In connection with a business transaction (e.g., merger, acquisition, bankruptcy), or to comply with legal obligations, enforce policies, or protect our rights or the rights of others.

Relationship with Shopify

The Services are hosted by Shopify, which collects and processes personal information about your access to and use of the Services in order to provide and improve the Services. Information submitted to the Services may be transmitted to Shopify and third parties in countries other than where you reside. Shopify may also use certain personal information to improve its services and provide enhanced features.

To learn more about how Shopify uses your personal information and your rights, you may review the Shopify Consumer Privacy Policy or submit requests through the Shopify Privacy Portal.

Third Party Websites and Links

The Services may contain links to third-party websites or platforms. We are not responsible for the privacy or security of such sites, nor for the accuracy or completeness of information found on them. Information provided publicly or via third-party platforms may be viewable by other users.

Children's Data

The Services are not intended for children, and we do not knowingly collect personal information from anyone under the age of majority in your jurisdiction. If you believe your child has provided personal information, contact us to request deletion. We do not knowingly “sell” or “share” personal information of individuals under 16.

Security and Retention of Your Information

No security system is perfect, and we cannot guarantee complete protection. Information may not be secure during transmission. We recommend avoiding unsecure channels for transmitting sensitive information.

We retain personal information only as long as necessary to operate the Services, fulfill your orders, comply with legal obligations, resolve disputes, or enforce agreements.

Your Rights and Choices

Depending on where you live, you may have the right to:

Request access to your personal information
Request deletion of your personal information
Request correction of inaccurate information
Request a portable copy of your information
Opt out of targeted advertising or the “sale” or “sharing” of personal data
Manage marketing communication preferences

You may submit a request through the contact information below. We may need to verify your identity before fulfilling requests.

We will not discriminate against you for exercising privacy rights.

Complaints

If you have concerns about how we process your personal information, contact us using the information below. Depending on your jurisdiction, you may have the right to appeal or lodge a complaint with your local data protection authority.

International Transfers

Your personal information may be transferred or stored outside your country. When transferring personal information from the EEA or UK, we rely on recognized transfer mechanisms such as Standard Contractual Clauses unless the destination country offers adequate protection.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes to our practices or legal requirements. Updates will be posted on this page with an updated “Last updated” date.

Contact

If you have questions about our privacy practices or would like to exercise your rights, please contact us at:

info@porlandusa.com

UDC LOGISTICS & WAREHOUSE & FULFILLMENT

222 PACKER STREET,SUNBURY, PA USA 17801